        
|
Punctuality Statistics for the 29 largest scheduled operators at London Heathrow Airport in terms of flight movements during the period
(Jan-Dec 2004)
|
| Rank
|
Airline
|
Avg. Delay
(mins)
|
Within 15 mins
(%)
|
1 hour+
late (%)
|
3 hours+
late (%)
|
Total Flights
analysed
|
| 1
|
Lufthansa
|
11.01
|
77.04
|
2.88
|
0.09
|
21,122
|
| 2
|
Finnair
|
11.01
|
76.04
|
2.09
|
0.11
|
2,825
|
| 3
|
Swiss Airlines
|
11.22
|
74.71
|
2.71
|
0.10
|
9,194
|
| 4
|
KLM
|
11.75
|
76.31
|
3.83
|
0.16
|
9,007
|
| 5
|
Scandinavian
|
11.80
|
75.91
|
3.12
|
0.20
|
14,366
|
| 6
|
Singapore Airlines
|
13.09
|
70.27
|
2.84
|
0.09
|
2,186
|
| 7
|
Cathay Pacific
|
13.40
|
71.50
|
2.94
|
0.41
|
2,179
|
| 8
|
Untied Airlines
|
13.61
|
76.18
|
4.33
|
0.58
|
8,443
|
| 9
|
South African Airways
|
13.68
|
73.16
|
2.92
|
0.43
|
2,332
|
| 10
|
American Airlines
|
13.76
|
74.85
|
4.43
|
0.58
|
10,836
|
| 11
|
LOT Polish
|
14.62
|
69.10
|
4.22
|
0.18
|
2,181
|
| 12
|
Air France
|
14.76
|
69.05
|
4.66
|
0.15
|
9,986
|
| 13
|
Aer Lingus
|
15.11
|
71.30
|
5.34
|
0.45
|
14,373
|
| 14
|
Iberia
|
15.26
|
71.47
|
5.25
|
0.44
|
10,857
|
| 15
|
bmi British Midland
|
15.60
|
67.97
|
5.30
|
0.26
|
55,019
|
| 16
|
Alitalia
|
15.86
|
66.73
|
5.20
|
0.26
|
9,092
|
| 17
|
British Airways
|
16.77
|
68.65
|
5.64
|
0.47
|
185,673
|
| 18
|
Japan Airlines
|
16.82
|
71.18
|
3.75
|
0.93
|
2,162
|
| 19
|
Qantas
|
18.12
|
65.14
|
5.37
|
0.68
|
2,777
|
| 20
|
GB Airways
|
19.69
|
63.41
|
6.66
|
0.83
|
2,162
|
| 21
|
Emirates
|
19.88
|
56.37
|
5.21
|
0.69
|
2,746
|
| 22
|
Austrian Airlines
|
20.21
|
57.55
|
6.40
|
0.45
|
3,545
|
| 23
|
Air Canada
|
22.84
|
56.81
|
7.34
|
1.17
|
8,012
|
| 24
|
THY Turkish
|
22.86
|
54.32
|
7.87
|
0.82
|
2,185
|
| 25
|
Gulf Air
|
24.02
|
61.85
|
8.68
|
1.49
|
3,020
|
| 26
|
British Mediterranean
|
24.52
|
60.33
|
10.78
|
1.69
|
3,617
|
| 27
|
TAP Air Portugal
|
25.57
|
49.79
|
10.39
|
0.56
|
4,322
|
| 28
|
Virgin Atlantic
|
25.76
|
52.85
|
8.71
|
1.35
|
11,791
|
| 29
|
Air India
|
34.05
|
46.83
|
12.99
|
2.97
|
2,287
|
|
|
|
|
